Customer Risk Radar
Signals first, scores second. Every score below is explained by the signals beside it.
Acme Inc
HIGH RISK82 / 100
↑ 24 points in the last 30 days
The unresolved integration issue may be blocking a key workflow and driving the usage decline.
Open Situation Room Signals
- Usage ↓ 38%
- Champion inactive for 21 days
- 3 unattended tickets
- Renewal in 62 days
Nova Labs
HIGH RISK74 / 100
↑ 15 points in the last 30 days
Customer priorities or ownership may have changed.
Open Situation Room Signals
- Usage ↓ 22%
- Champion inactive 30 days
- 2 unattended tickets
- Renewal in 45 days
BrightCo
NEEDS ATTENTION56 / 100
↑ 6 points in the last 30 days
The customer may not have achieved initial value yet.
Open Situation Room Signals
- Onboarding stalled
- Setup milestone incomplete
- 1 unattended setup issue
- Usage stable but limited
Delta Systems
HEALTHY28 / 100
↓ 4 points in the last 30 days
Multiple tickets do not automatically mean customer risk.
Open Situation Room Signals
- Usage ↑ 18%
- Champion highly active
- 5 tickets, all actively handled
- No unattended tickets
Insight: Multiple tickets do not automatically mean customer risk.
Orbit AI
HEALTHY18 / 100
↓ 7 points in the last 30 days
Healthy account — monitor and consider advocacy.
Open Situation Room Signals
- Usage ↑ 25%
- Champion active
- Strong adoption
- No unattended tickets
🎭 Demo Mode — scores are illustrative and not connected to any real system.